Return and Refund Policy Security camera equipment return

Thank you for shopping at Share Tech Solutions. We value your satisfaction and want to ensure your shopping experience is enjoyable and hassle-free. Please take a moment to review our Return and Refund Policy below.

**Terms of Return**

- **Return Period:** You have 15 days from the date of receiving your order to initiate a return.

- **Condition of Return:** To be eligible for a return, the item must be in new, condition, and in its original packaging.

- **Reasons for Return:** Returns are accepted for the following reasons:

  - The product received is damaged.

  - You received the wrong product.

**Process for Return**

To initiate a return, please follow these steps:

1. Contact our customer service team at (703) 929-1451 to request a Return Merchandise Authorization (RMA) number.

2. Once you have received your RMA number, securely package the item, including all original accessories and documentation.

3. Clearly label the package with the RMA number provided.

4. Ship the item to the address provided by our customer service team.

Please note that any returns received without an RMA number will not be processed.

**Refund Process**

- **Refund Timeline:** We will process your refund within 45 days of receiving the returned product.

- **Method of Refund:** Refunds will be issued to the original payment method used for the purchase.

- **Return Shipping Costs:** If the return is due to our error (e.g., damaged or wrong product), we will cover the return shipping costs. If the return is for any other reason, you will be responsible for the return shipping costs.

**Contact Us**

If you have any questions or need further assistance regarding our Return and Refund Policy, please do not hesitate to contact us at sales@sharetechsolutions.com or (703) 929-1451. Our customer service team will be happy to assist you.

Please keep in mind that this policy is subject to change without prior notice, so we recommend reviewing it periodically for any updates.

Thank you for choosing Share Tech Solutions. We appreciate your business and look forward to serving you again in the future.